Introduction to Smart Web

Overview

Logging into Smart Web

Exiting Smart Web

Search Techniques

Working with Messages

Working with Messages

Sending a Message

Sending a Message Immediately

Scheduling a Message for Future Delivery

Replying to a Message

Forwarding a Message

Working with Sent Messages

Viewing Sent Messages

Sending a New Message

Forwarding a Sent Message

Working with Received Messages

Viewing Received Messages

Replying to a Message

Forwarding a Message

Sending a Message

Working with Scheduled Messages

Sending a Message

Deleting a Scheduled Message

System Support Users Only: Sending a Message to All COG Managers

Working with Message Groups

Working with Message Groups

Creating a New Message Group

Searching for a Message Group

Updating a Message Group

Deleting a Message Group

Working with Pre-Programmed Messages

Working with Pre-Programmed Messages (PPMs)

Creating a User PPM

Deleting a PPM

Changing the Order of the PPMs

Working with Devices

Working with Devices

Adding a New Device

Sorting the Device List

Removing a Device

Making a Device Inactive

Updating Personal Information

Updating Personal Information

Updating Phone Numbers

Adding a New Phone Number

Removing a Phone Number

Updating a User Profile and Smart Web Password

Running Reports

Running Reports

Message Group Assignment Report

User Messages Report